1 Introduction & Eligibility

By accessing the ash365 platform or using any of its services, you automatically agree to these Terms & Conditions. The ash365 Terms & Conditions have been drawn up in accordance with the laws of Bangladesh and international gaming standards. If you do not agree to these terms, please refrain from using the platform.

These Terms & Conditions constitute a legally binding agreement between ash365 and its members. ash365 reserves the right to amend these terms at any time. Members will be notified of any changes via their registered email or through a platform notice. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

Important: Reading the ash365 Terms & Conditions alongside our Privacy Policy and Responsible Gaming Policy will give you a complete picture of how the platform operates.

2 Eligibility & Account Registration

The following requirements must be met to create an account with ash365:

  • You must be at least 18 years must be.
  • You are not registering from a country or region where online gaming is prohibited by law.
  • Each person may register only one account — multiple accounts on the same device, IP address, or within the same household are not permitted.
  • You must provide accurate and complete information at registration. Providing false or incorrect details will result in account termination.

Ash365 may request government-issued ID, proof of address, or payment method documentation for identity verification at any time. Withdrawals and other account privileges may be restricted until verification is complete.

3 Account Security & Responsibility

You are solely responsible for the security of your account. Never share your login credentials with anyone. You are liable for all activity carried out on your account, whether by yourself or by another person with your permission.

Account Security Tips

  • Use a strong password — combine letters, numbers, and special characters.
  • Keep two-factor authentication (2FA) enabled at all times.
  • Always log out after using ash365 on an unfamiliar device.
  • Stay alert for phishing links and suspicious emails.

4 Deposit & Payment Policy

Ash365 supports several deposit methods, including Mobile Banking, Nagad, Rocket, and USDT. Please keep the following rules in mind when making a deposit:

Payment Methods Minimum Deposit Processing Time Important Note
Mobile Banking BDT 300 Instant You must use your own Mobile Banking number
Cash BDT 300 Instant The registered number must match
Rocket BDT 500 Instant Third-Party Payments Prohibited
USDT (TRC20) $5 1–3 Network Confirmations Always verify your crypto address before each transaction
Caution: Payments made in a third party's name will not be accepted and refunds may be delayed. Always use a payment method registered in your own name.

5 Withdrawal Terms & Conditions

To withdraw winnings from ash365, certain conditions must be met. Your account must be fully verified before any withdrawal can be processed. Withdrawal requests are typically processed within 15 minutes to 1 hour. However, processing may be delayed due to banking hours or additional verification requirements.

  • Minimum withdrawal amount: BDT 500
  • Withdrawals can only be made using the same payment method used for the original deposit.
  • Winnings from bonuses are subject to wagering requirements before withdrawal.
  • Ash365 may temporarily suspend withdrawals in cases of suspicious activity.

6 Bonus & Promotion Terms

All bonus offers on ash365 are subject to specific terms and conditions. Please read the relevant bonus terms before claiming any offer. Common bonus conditions include:

  • Wagering Requirement: Most bonuses require a set number of wagers before withdrawal (typically 15x–30x).
  • Validity: Bonuses must generally be used within 7–30 days.
  • Game Restrictions: Some bonuses are only valid on specific games.
  • Maximum Bet: A maximum bet limit may apply while a bonus is active.
  • One Bonus at a Time: Multiple bonuses cannot be active simultaneously.

If a member violates bonus terms or attempts to claim bonuses through multiple accounts, ash365 reserves the right to void those bonuses and any associated winnings.

7 Gaming Policy & Fairness

All games on ash365 are powered by internationally recognised RNG (Random Number Generator) technology. This ensures that every game outcome is entirely random and cannot be influenced by any party.

RNG Verification: ash365's game providers have their RNG systems regularly audited by independent third parties, ensuring full transparency and fairness in every game.

If a technical error causes an incorrect result to be displayed in any game, ash365 reserves the right to void that round and refund the wager. Any attempt to exploit a system error for financial gain will be treated as fraudulent behaviour.

8 Prohibited Activities

The following activities are strictly prohibited on ash365:

  • Opening an account using false or fraudulent information.
  • Operating more than one account.
  • Using bots, scripts, or automated software to play games.
  • Money laundering or transactions involving illegal funds.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
  • Attempting to manipulate game outcomes by colluding with other members.
  • Playing games or managing an account on behalf of a minor.
Caution: If any of the above prohibited activities are detected, the account will be immediately closed, the balance may be forfeited, and legal action may be taken.

9 Responsible Gaming

Ash365 believes gaming should always be a source of enjoyment. We encourage our members to play responsibly. Adhering to our responsible gaming policy is a key part of the ash365 Terms & Conditions.

  • Members may, if they wish, Daily / Weekly Deposit Limit you can set.
  • Self-Exclusion You can take a temporary break using the self-exclusion option.
  • If gaming is causing you problems, please reach out to our support team.

Anyone under 18 is strictly prohibited from using ash365. Parents and guardians are encouraged to enable parental controls on their devices.

10 Account Closure & Suspension

Ash365 may suspend or close an account under the following circumstances:

  • Violation of the Terms & Conditions.
  • Failure to provide verification documents.
  • Account has been inactive for an extended period (12+ months).
  • The member has requested to close their own account.
  • For legal or regulatory reasons.

Ash365 will endeavour to notify a member before closing their account. However, in cases of serious violations, immediate action may be taken without prior notice. Upon account closure, any verified balance (where applicable and provided no violations have occurred) will be refunded.

11 Intellectual Property & Content

All content on the ash365 platform — including logos, designs, game graphics, text, and software — is protected under the intellectual property rights of ash365 or its respective licensors. Reproduction, distribution, or commercial use of this content without written permission is strictly prohibited.

12 Limitation of Liability

Ash365 strives to provide the most reliable service possible. However, ash365's liability is limited in the following areas:

  • A game is interrupted mid-session due to loss of internet connection or a technical issue.
  • Delays or failures caused by third-party payment gateways.
  • Service disruptions caused by force majeure events such as natural disasters or government-imposed restrictions.
  • Account loss resulting from the member's own negligence.

13 Dispute Resolution

If you have a complaint or dispute, please contact the ash365 customer support team in the first instance. We aim to respond within 48 hours. If the matter cannot be resolved through customer support, it may be escalated to ash365's senior management.

Ash365 is committed to resolving disputes in a fair and transparent manner. If a member's complaint is found to be valid, ash365 will take appropriate corrective action or provide suitable compensation.

14 Governing Law & Jurisdiction

These Terms & Conditions are governed in accordance with the guidelines of the applicable international gaming licensing authority. ash365 is an internationally licensed gaming platform. Members are solely responsible for complying with the laws applicable in their own country.

In Closing: The ash365 Terms & Conditions exist to protect our members and ensure a fair, enjoyable gaming environment. If you have any questions, feel free to reach out to our 24/7 support team.